Returns & Refunds

Last updated June 3, 2026

Our drops are limited-edition fan merchandise, so we don’t accept change-of-mind returns. But if something is wrong with your order, we’ll always make it right.

What’s covered

You can file a claim if your order arrives:

• Damaged — the item was broken or defective on arrival.
• Wrong — you received a different item than you ordered.
• Missing — part of your order didn’t make it into the package.

How to file a claim

Report the problem within 7 days of delivery using our claim form. Just include a photo of the issue — there’s no need to ship the item back.

Replacements & refunds

For a valid claim, we’ll send a replacement of the same item while it’s in stock. Because drops are limited and sell out, if the item is no longer available we’ll issue a full refund to your original payment method. We don’t offer exchanges for a different design or size.

Timing

We review every claim within 48 hours and will email you with the next steps. Refunds are issued to your original payment method and typically appear within 5–10 business days, depending on your bank.

Questions

Email our support inbox and we’ll help.